Speaking with FIT Social Media
Contacting FIT Social Media by telephone is strictly between 9am and 5pm, Monday to Friday (excluding Holidays).
Clients of FIT Social Media will find me contactable throughout the year at reasonable times. Will advise clients if and when either on holidays or sick and cover will be arranged.
A face-to-face discussion will be arranged at a mutually convenient time during business hours.
Face-to-face discussion, telephone, email or video call are all options available for communication and will be made available to the client.
Consultations with FIT Social Media
The first meeting is FREE.
All new business will be given a quote within 3-5 working days unless advised otherwise (size of a proposal, etc).
All quotations are FREE and provided based at least in part, on information provided by the client. If any of the information provided by the client is shown to be incorrect whether accidentally or otherwise, FIT Social Media reserves the right to pass on any resulting additional costs to the client.
Unless specifically referred to, the latest quotation of costs sent to the client shall be regarded as the agreed fee for the business.
As mentioned previously, the first consultation is free. Any further consultations are payable before the consultation via bank transfer or cash at the beginning of the consultation. Their fee will include VAT at the rate of 23%.
On booking a paid consultation an invoice will be sent via email with all bank details. On payment a receipt will be issued and sent via email.
Training with FIT Social Media
One to One training, Pairs (2 people) and Groups (3 plus) all have different rates, quotes will be provided on request.
All training is payable one week in advance of the beginning of the first session. There is no VAT applicable as this is educational.
Training is available during day and evenings at mutually convenient times.
FIT Social Media charge dependent on package chosen, but will on occasion do a Special Offer with a set fee, please check the Facebook Page/Website for details.
Workshops half day or full day are payable at the time of booking.
Regarding booking training, an invoice will be sent via email with all bank details. On payment a receipt will be issued and sent via email. VAT is not included as training is educational.
Things FIT Social Media Does Do
As mentioned previously, I do partner with other Sole Traders and Independent Trainers, who I work alongside as a projects partner.
I do support events and become a team member.
I train and manage Adults and Business Owners.
Things FIT Social Media Does NOT Do
Does not run courses in Google Adwords.
Does not show you how to hide your social media profiles.
Does not perform graphic design – your brand and content creation is important but this needs to be arranged by you and with someone who is qualified, has experience and time to do it.
FIT Social Media will do its best to ensure the accuracy of all aspects of an agreed arrangement such as, but not limited to event planning, content planning and account management, to ensure that they are free from any substantial error.
Regarding rescheduling or cancellations both the client and FIT Social Media will give 48 hours notice by phone and email.
Please note, we are all human and capable of error. FIT Social Media will always try to be honest and hope to return to you with solutions if a mistake is made by FIT Social Media.
The terms and conditions can be updated when required and clients will be informed in writing with 30 days notice.